The Process The Marketplace My Account

Frequently Asked Questions (FAQs)

General What are San Diego Padres Founders Club Memberships?
For information about Padres Founders Club Memberships, see the Founders Club Info page in the Marketplace: Founders Club Info
What can I buy or sell on the Padres Founders Club Marketplace?
You can buy and sell Padres Founders Club Memberships on the Padres Founders Club Marketplace.  Any sale of tickets (and parking passes, if applicable) that are associated with the Founders Club Memberships will be agreed-upon between the buyer and seller after an offer is accepted and before the transaction moves forward.
How long does it normally take to complete a transaction?
It normally takes about 2 weeks to complete a transaction.  This time may vary depending on various factors, including how quickly we receive payment and how quickly you send the transfer paperwork to the Ticket Office.
Why does each offer expire after 48 hours?
The seller has 48 hours to respond to each offer before it expires.  This gets buyers a quick response to their offer and it helps us ensure all listings are active attempts to sell.  If a seller allows multiple offers to expire, the listing is removed.
What time zone is used to determine the expiration time for an offer?
Pacific Time Zone.
For Sellers What if I want to split up my Founders Club Memberships for sale?
If you wish to split up your Founders Club Memberships for sale, you should create separate listings and make a note within each listing that the adjacent seats are available in Listing #XXXX.
How can I contact a buyer?
All negotiations are private and anonymous.  You will not receive the buyer's contact information until the buyer has submitted payment.  To send a message to a buyer, please send us an email and we will forward it to the buyer on your behalf. 
For Buyers What happens if the transfer is not completed?
Our BuyerSecure Guarantee states that once we confirm your transaction will not be completed, we will send you a full refund, including the Marketplace Transaction Fee: BuyerSecure Guarantee
What if I want to submit an offer on only some of the Founders Club seats in a listing?
If you would like a seller to split up their listing, please send us an email and we will forward it to the seller on your behalf.
How can I contact a seller about their Founders Club Memberships listing?
All negotiations are private and anonymous.  You will not receive the seller's contact information until you have submitted payment.  To send a message to a seller, please send us an email and we will forward it to the seller on your behalf.
 
Frequently Asked Questions (FAQS) Contact Info
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